Privacy policy

Last Updated: October 20, 2026

This Privacy Policy applies to SchematIQ Systems Ltd. (“SchematIQ”, “Company”, “we”, “us” or “our”) online services, including but not limited to the Company’s websites available at deadlinewatch.com, app.deadlinewatch.com, deadline.watch, schematiq.net and including all subdomains of each (“Websites”), the Deadlinewatch web application (“Platform”), and any other product or service to which Company applies this Privacy Policy (collectively, “Service”), and details how we access, collect, use, and disclose data, including personal data, about you (together, “you” or “your”).

BY CLICKING “I AGREE”, “I CONSENT” OR SIMILAR CONFIRMATION OR BY OTHERWISE USING THE SERVICE OR AGREEING TO OUR TERMS OF SERVICE, YOU ARE AGREEING TO BE BOUND BY THIS PRIVACY POLICY.

IF YOU ARE AGREEING TO THIS PRIVACY POLICY ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THE ORGANIZATION TO THIS PRIVACY POLICY AND ARE AGREEING TO THIS PRIVACY POLICY FOR THAT ORGANIZATION. WHERE YOU ARE AGREEING TO THE SERVICE ON BEHALF OF AN ORGANIZATION, “YOU” AND “YOUR” REFERS TO THE ORGANIZATION.

1. DESCRIPTION OF THE SERVICE

The Service provides users with access to a deadline tracking web application provided through the Platform. As part of the Service, registered users create an account and interact with the Service to manage their deadlines, to-do items, bring forward responsibilities and other time management matters. In order to provide the Service to you, continually improve the Service and for other purposes, we may be required to collect, use and disclose certain personal information (personal data). This Privacy Policy describes how we access, collect and use personal information regarding our users, including you.

2. HOW WE OBTAIN PERSONAL DATA

The Service involves accessing, collecting and processing personal information, which is information about you or that may be used to identify you. We obtain personal information that we collect either directly from you when you choose to provide it to us or when you use the Service. Your provision of personal information to us is governed by this Privacy Policy, and our Terms of Service (“Terms”), which you must agree to in order to use the Service.

If you have any questions or concerns about the disclosure of your personal data, please contact the Company at your convenience by using the contact information found below. Subject to legal, contractual and technical requirements, you may choose not to provide us with certain data or request the deletion of certain data, which may impact the Service features available to you or operation of the Service for you.

3. PERSONAL DATA WE COLLECT

We collect and process certain personal data when you begin using the Service. The following is a description of the personal data that we may access, collect, use and process in connection with the Service:

• your name, display name, email address, avatar (if you choose to add one), third-party sign-in information (if accessing the Service from a third-party account such as your Google or GitHub Account), contact preferences and contact or authentication data (“Account and Contact Information”);
• your opt-in, subscription and communication preferences, including whether you have elected to receive marketing, promotional and related materials or newsletters from us and whether you have unsubscribed or requesting removal from certain communications (“Contact Preferences”);
• content you upload to the Service, including but not limited to titles, due dates, background information, statuses and related information, the content of which may or may not contain personal information (“User Generated Information”);
• your payment data and information, if you make purchases. All payment data is collected and processed solely by authorized third-parties, such as Stripe, and to which we do not have direct access (“Payment Data”);
• cookies and similar technologies that are strictly necessary to operate, authenticate and secure the Service (“Tracking and Cookies Data”);
• referral data and related information as required to facilitate and process referrals for new and existing users (“Referral Data”);
• information you provide through our public contact form, including your name, email address, subject and the content of your message, which is submitted on an anonymous basis and is not linked to any account (“Contact Form Data”);
• your responses to feedback, surveys, newsletters and comments/requests made to you from us through the Website, Platform, email or other form of contact you have previously provided to us (“Feedback Information”); and
• information about the computer, phone or other device you use to connect to the Service, including operating-system information, feature-usage events, request timestamps, error and diagnostic logs, your Internet Protocol (IP) address, browser type and version, and the date, time and duration of your use of the Service. Additionally, our error and performance monitoring may record technical details of faults (such as error messages, stack traces and the sequence of technical events leading to an error), and sample a small proportion of ordinary requests in order to measure performance, we do not directly attach your identity to such requests, but they may incidentally include limited personal data present in the request, such as text entered for a search term appearing in a web address (collectively, “Usage and Authentication Data”).

Company may also collect anonymous data that does not identify you, including but not limited to responses to anonymous surveys and feedback requests, metrics and other types of statistical data, which could be derived from your use of the Service and analytical data concerning the Service. We may also aggregate, anonymize and/or de-identify the personal data we have collected about you for the same purposes. We have implemented commercially reasonable security measures to properly encrypt, anonymize and/or de-identify such data and we do not attempt to re-identify any previously anonymized or de-identified data.

Please note that the Service is not designed to collect sensitive or special-category personal data (for example, health data, financial information, government-identifiers, biometric data, etc…), and we ask that you do not enter such information, or personal data about other people that you are not authorized to share, into the Service unless you have adequate permission and legal authority to do so. We do not use any personal data you provide to infer sensitive characteristics about you.

4. PROCESSING OF PERSONAL DATA

We process personal data primarily for our legitimate business purposes, such as providing the Service to you, to understand your needs and to improve the quality of the Service and analyze the information and data Company collects. These uses include, but are not limited to:

• facilitating account creation, authentication and management of your account;
• providing the Service to you, including tailoring the Service to your needs based on the data that you provide;
• processing and managing your subscription, billing and payment information;
• administering and processing our referral program;
• understanding your needs to improve the quality and reliability of the Service, including providing customer support and feedback, providing additional support, analyzing functionality and technical issues, tracking use of the Service and generating internal reports and data models that we use to improve the Service;
• where you have previously consented and not subsequently unsubscribed or revoked your consent, to send you newsletters, promotions, marketing and related materials about the Company;
• contacting you for various reasons, including when providing customer support for the Service and sending administrative information to you;
• requesting feedback when necessary and contacting you about your use of the Services;
• identifying how you use our Services and understanding how the Services are being used so we can improve them;
• saving or protecting an individual’s vital interest, such as to prevent harm;
• disclosing personal data as required to comply with our legal obligations and as may be required pursuant to a lawful court order or government request;
• investigating improper or suspicious activity in or on the Service; and
• posting testimonials to our Website (note that prior to posting testimonials, we will notify you of the content of the testimonial. If you wish to update or delete your testimonial, please contact us by accessing our contact form and include your name, testimonial location and contact information).

We may disclose personal data to our service providers, our professional advisors, and our personnel (employees and contractors) for the purposes described above, in each case bound by confidentiality and data-protection obligations. We do not sell your personal data, and we do not “share” it for cross-contextual behavioural advertising. We do not use your personal data to serve targeted advertising, to build advertising profiles, or to train artificial-intelligence or machine-learning models, and we do not carry out automated decision-making that produces legal or similarly significant effects about you.

5. COOKIES AND DIGITAL TRACKING TECHNOLOGIES

The Service uses only cookies and similar technologies that are strictly necessary to operate, authenticate and secure the Service or otherwise are used to serve you with functional/preference services. For example, we may implement session and authentication cookies that keep you signed in, security tokens that protect our sign-in and contact forms from abuse, and cookies that remember your preference for dark-mode. We do not use advertising cookies, cross-site or cross-device tracking, ad pixels, retargeting or behavioural advertising, and we do not use cookies to build advertising profiles about you. Our product analytics are configured to run in a cookieless, aggregate and non-identifying mode, and are used only to understand how the Service is used so that we can improve it. Because the Service does not use non-essential or advertising cookies, we do not display a cookie-consent banner. Certain essential Service features rely on these strictly-necessary cookies, and blocking or deleting them through your browser or device settings may prevent the Service from working properly or restrict your access to the Service entirely.

For clarity and notwithstanding the above, if you arrive at the Service through a referral link, we set a first-party cookie for up to 60 days solely to remember that referral until the date that you sign up for the Service. This cookie is used solely to identify the referring account, and is not used for tracking, advertising or profiling.

6. THIRD PARTY SERVICES

This Privacy Policy only applies to personal data that Company collects, processes and discloses and does not apply to the access, collection, processing and disclosure of personal data by third parties through third-party services, including, Supabase, AWS, Stripe, Vercel, Microsoft, Resend, PostHog, Sentry, Cloudflare, BetterStack, GitHub and Google which may be broader than set forth in this Privacy Policy, and that may be embedded and/or integrated into the Service. Most of the third-party services listed above act as our service providers and process personal data only on our behalf and under contract, in order to host, deliver, secure and support the Service, and are not authorized to use your personal data for their own purposes. Certain third parties may also process your personal data for their own legal purposes, including for maintaining the safety and security of their own service. We strongly recommend that you carefully review each third-party privacy policy before using the Service. Company may provide personal data to certain categories of third parties to perform work that is necessary for Company to provide the Services, including but not necessarily limited to:

• cloud computing services;
• communication and collaboration tools;
• data analytics services;
• data storage service providers;
• product engineering and design tools;
• payment processing services;
• testing tools; and
• support tools.

From time to time our third party service providers may change, and we will update this Privacy Policy where applicable. For more information about third-party data practices, please contact us directly using the information found below.

7. RIGHTS REGARDING YOUR PERSONAL DATA

Where permitted by the laws of your jurisdiction/residence, you may be able to opt-out of some or all of the ways in which your personal information is processed, or otherwise request the deletion of certain personal data. Note however that in certain circumstances we may be unable to delete your personal information where such information is necessary or vital for:

• the performance of contractual obligations, such as our Terms or certain other legal obligations;
• protecting your interests or those of another person; and
• our legitimate interests or the legitimate interests of a third-party.

Furthermore, if you are entitled to under the laws of your jurisdiction/residence, you may request to exercise certain additional rights regarding your personal data, including, as applicable, rights of access, rectification, erasure, portability, and similar rights. Where permitted under the laws of your jurisdiction, you may also contact the Company to obtain a copy of any personal data we collect, the production of which may be subject to a fee as permitted by applicable law.

To request to review, update or delete personal data, or to otherwise exercise the privacy rights afforded to you by law, please contact us using the contact information found below.

8. DATA STORAGE AND RETENTION

SchematIQ is a Canadian company, and your primary account and content data is stored in Canada. However, to fully operate the Service, we may also rely on service providers located outside Canada, including the United States and European Union. As a result, your personal data may be stored or processed in regions outside of Canada, and may be subject to the laws of those jurisdictions, including lawful requests for access by courts, law-enforcement agencies and regulators there. When personal data is transferred to a service provider outside your jurisdiction, we use contractual and other measures intended to require a comparable level of protection.

We have implemented measures to protect your personal data, including by ensuring the use of contractual safeguards for the transfer of personal data between us and our third-party providers and partners.

You may change certain information in your account or terminate your account with us at any time by logging into your account settings and updating your account. To change additional information in your account, including the email address associated with your account, please contact us by using our contact form or the contact information below. If you are unable to access your account, you may request deletion using our contact form. Upon your request to terminate your account, we will deactivate or delete your account and information from our databases. Please note that deletion takes effect only after a short reversible cooling-off period and we may retain some information for applicable periods as required to allow you to restore your account, prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

SchematIQ will only keep your personal data for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. For Account data, retention follows the subscription lifecycle described in the Terms. When your paid Subscription ends (including when a free trial ends without a subscription), your account becomes read-only for approximately 30 days, then export-only for approximately a further 30 days, after which the Account and its content are permanently deleted from our production systems (approximately 60 days after the Subscription ends). A user-initiated deletion request follows a short reversible cooling-off period (approximately 7 days) and then the same deletion. Deletion removes your profile, deadlines, streams, notes and checklists from our database and deletes our customer record with our payment processor. We retain a minimal internal audit record that a deletion occurred (containing no email address) and, where the referral program applies, an internal reward ledger containing only internal account references, amounts and dates. Copies of deleted data may persist in our encrypted backups for up to 90 days before those backups are automatically purged. Limited operational data held by our service providers (such as email delivery logs or background-job run records, which can include a deadline title and your email address) is deleted on those providers’ own retention schedules rather than immediately.

As explained in our Terms, you can export your deadline data at any time (including from a read-only account) and delete individual items within the Service. You may also request deletion of your account or personal data at any time by using our contact form or the contact information below and note that when doing so, a user-initiated deletion is subject to a short reversible cooling-off period before it takes effect, and we will offer to export your data first. Messages you send through our public contact form (which include your name, email address, subject and the content of your message) are submitted on an anonymous basis, are not linked to any account, and are therefore not removed when an account is deleted. We retain these submissions only for as long as necessary to handle and respond to your enquiry and to keep a reasonable record of the correspondence, after which they are deleted. You can ask us to delete your submission at any time by contacting us using our contact form or the contact information below.

When we have no ongoing legitimate business need to process your personal data and/or your relationship with Company comes to an end, we will promptly return, delete or anonymize any other personal data and confidential information Company has on file, in line with our legal obligations. Where returning, deleting or anonymizing your personal data is not possible, Company will securely store your personal data and isolate it from any further processing until deletion is possible. Any personal data that has been requested to be returned, deleted or anonymized and is stored on a data backup will be held only temporarily and automatically purged after set expiration periods. Please note that for all instances described above, the specified retention timelines may be subject to change as required by our technical, legal or contractual requirements. Please use our contact form to request deletion of any personal data of yours that Company holds.

In the event that we voluntarily wind down the Service, we will strive to provide you with reasonable prior notice to allow you to export your data and/or transfer such data to an alternative provider, where possible, and with your prior consent.

9. DO NOT TRACK DISCLOSURE

Do Not Track (“DNT”) and similar browser or device settings let you signal that you do not want your online activity tracked. There is no finalized DNT technical standard, and browsers implement these signals differently. Because SchematIQ does not sell or “share” your personal data, does not serve targeted advertising, and uses only cookieless, non-identifying analytics, there is no sale, sharing or cross-context tracking for such a signal to stop. Where required by applicable law, SchematIQ will treat a recognized browser opt-out preference signal, such as Global Privacy Control, consistently with this position.

10. CHILDREN

SchematIQ complies with the U.S. Children’s Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet. The Service is not directed to children under the age of 18 and Company does not knowingly solicit data from or market to children under the age of 18. If we learn that we inadvertently collected personal data from a child under the age of 18, we will deactivate the account and take reasonable measures to promptly delete the data from our records. If you are a parent or guardian of a child who you believe provided Company with personal data without your consent, please contact us using our contact form or by emailing us at contact@deadlinewatch.com.

11. CALIFORNIA “SHINE THE LIGHT” RIGHT

If you are a California resident, California Civil Code 1798.83 grants you the right to request disclosure of the categories of personal data we control and have provided to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year. If you are a California resident and would like to make this request, please contact us using the contact information set forth below.

Please note that you may only make this request once per year.

12. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California Civil Code Section 1798.120 permits you to opt out of the sale or sharing of your personal data. As SchematIQ does not sell your personal data, and does not share it for cross-context behavioural advertising, no opt-out of sale or sharing is required. The third-party service providers described in this Privacy Policy process your personal data only on our behalf and under contract to operate the Service, and are not permitted to use it for their own purposes. Subject to applicable law, you may also request to access, delete or correct your personal data by contacting us. If you have any other questions about our privacy practices, please contact us using our contact form or email us at contact@deadlinewatch.com.

13. U.S. STATE PRIVACY RIGHTS

If you are a resident of a U.S. state with a comprehensive privacy law, you have rights in respect of your personal data, subject to that state’s law and its exceptions. Depending on your state, these may include the right to:

• confirm whether we process your personal data and to access it;
• correct inaccuracies in your personal data;
• delete personal data you provided or that we obtained;
• obtain a portable copy of your personal data; and
• opt out of the sale of personal data, targeted advertising, or profiling that produces legal or similarly significant effects.

Because SchematIQ does not sell or “share” personal data, does not use it for targeted advertising, and does not carry out profiling, for most users there is nothing to opt out of. We also do not use your personal data to train artificial-intelligence or machine-learning models.

To exercise any of the rights afforded to you, please use our contact form or contact us at contact@deadlinewatch.com with a description of the applicable law and your request. We will respond within the period required by your state’s law (generally within 45 days, with an extension where permitted), and will not discriminate against you for exercising a right. To protect your data, we may need to verify your identity before acting on a request, and you may use an authorized agent where your state’s law allows. Where your state provides a right to appeal a decision on your request, we will explain how to do so in our response.

14. CHANGE OF OWNERSHIP OR BUSINESS TRANSITION

In the event of, or in preparation for, a change of ownership or control of Company or a business transition such as the sale of some or all Company’s assets, we may disclose and/or transfer your personal data to third parties who will have the right to continue to collect and use such data in the manner set forth in this Privacy Policy. Company will only disclose such personal data where the disclosure is subject to adequate privacy and confidentiality protections to ensure the security of your personal data in any proposed change of ownership or business transition.

15. SECURITY

We are committed to ensuring that your data is secure. To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process. Despite our safeguards and security, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Transmission of personal data to and from our Services is at your own risk. You should only access the Services within a secure environment.

In the event of a security breach involving your personal data, we will investigate and, where we determine there is a real risk of significant harm or where notification is otherwise required by applicable law, we will notify affected individuals and the relevant authority without undue delay.

16. CONTACT PREFERENCES

SchematIQ primarily communicates with you through the Service itself but may also communicate with you through your email address or other digital methods to conduct the Service and to respond to support requests or comments. If you have provided us with your email address and would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body. On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.

17. UPDATES

Company reserves the right, in its sole discretion, to modify this Privacy Policy at any time (each an “Update”) and shall make each Update available on our Website, and where you are an existing user, by email and each Update shall be indicated by an updated “Last Updated” or similar designation stating the date the Update is effective. You are deemed to accept an Update by continuing to use the Service. Unless Company states otherwise, an Update is automatically effective 30 days after the initial notice is provided to you, except in such case where an Update is immaterial to any of your legal rights or legal obligations of Company and such Update is made only to correct a typographical, formatting or grammar inaccuracy, and in such case, an Update is effective immediately after posting on the Website.

18. CONTACT US

If you have any requests, questions or comments about the Privacy Policy or our data collection in general, please use our contact form or contact our Privacy Officer at contact@deadlinewatch.com or by post at:

SchematIQ Systems Ltd.

PO Box 23051

Victoria STN COOK STREET, BC, V8V 4Z8

Canada